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Step 1 - Create a new profile for the shared mailbox in Outlook

Below are the steps that must be completed. To send emails to a large number of recipients, senders can use mail merge functionality with content from Microsoft Word. Remember to change back to your original default email account in Outlook.Outlook will now use whatever is marked as the default email as the sending email address on a mail merge. Restart Outlook for this change to take effect. Highlight the profile that you want, access Set the default profile Open Contents > Shared Support, and then launch Outlook Profile Manager.Ctrl+click or right-click Microsoft Outlook, and then select Show Package Contents.From Finder, open the Applications folder.Add the email account you wish to send from to your Outlook account.Manage profiles or identities in Outlook for Mac

You can create a second identity (profile) in Outlook on Mac and use that for the mail merge - but you need the correct permissions on the mailbox. Mail merges will always use the default account in your profile. I want to change the sender's email address for mail merge in Outlook.